NPS Score
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P − D
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Passives 😐
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Detractors 😤
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Total Responses
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NPS trend — month on month
Recent responses
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Total
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NPS Score
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P − D
Promoters 😍
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Passives 😐
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Detractors 😤
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Recent Responses
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Fields in export
${['Response ID','Date','Customer name','Email','City','Customer type','Age group','NPS score','Segment','Primary tag','Sub-issue','Products','Order value','Comment'].map(f=>`
${f}
`).join('')}
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Dashboard API
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Moengage Webhook Payload
{"customer_id":"{{user.customer_id}}","customer_name":"{{user.name}}","customer_email":"{{user.email}}","order_id":"{{event.order_id}}","order_date":"{{event.order_date}}","customer_city":"{{user.city}}","customer_type":"{{user.customer_type}}","order_count":{{user.order_count}},"order_value":{{event.order_value}},"products":{{event.products | json}}}
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MoEngage /api/go URL
https://pilgrim-nps-api.pratik-chande.workers.dev/api/go?order_id={{EventAttribute['Order Delivered ClickPost Main.b']|urlencode}}&cid={{UserAttribute['MoEngage ID']|urlencode}}&email={{UserAttribute['Email (Standard)']|urlencode}}&product={{EventAttribute['Order Delivered ClickPost Main.e']|urlencode if EventAttribute['Order Delivered ClickPost Main.e'] is string else EventAttribute['Order Delivered ClickPost Main.e']|join('^')|urlencode}}&customer_city={{UserAttribute['city']|urlencode}}&customer_type={{UserAttribute['customer_type']|urlencode}}&order_value={{EventAttribute['Order Delivered ClickPost Main.order_value']|urlencode}}&order_count={{UserAttribute['order_count']|urlencode}}
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