🎨
Branding
Direct image URL. Leave blank to show default icon.
💬
Questions
🏷️
Tags per Segment
🙏
Thank You Messages
Conditional Question Flows
This shows exactly what each customer sees based on their NPS score. Edit the tags and questions in the Template tab to change these flows.
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Survey Flow Logic
1
NPS Score
Customer rates from 0–10. Always shown.
Score 0–6 · Detractor
What went wrong?
Tags shown:
Score 7–8 · Passive
What could we improve?
Tags shown:
Score 9–10 · Promoter
What did you love most?
Tags shown:
3
Product Selector Conditional
Only shown if customer selected a product-related tag AND has multiple products in their order.
4
Open Comment
Always shown. Prompt text varies by segment.
✓
Thank You Screen
Segment-specific message shown. Survey complete.
🔗
Generate Test Survey Link
Survey Link
📖
Recent Test Links
No test links generated yet
Total Responses
—
NPS Score
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Promoters − Detractors
Promoters 😍
—
Passives 😐
—
Detractors 😤
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Recent Responses
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🔌
API & Integration
Server Status
Railway deployment — running 24/7
Online
API Base URL
Use in Moengage webhook and integrations
Token Creation Endpoint
Moengage webhook — POST here to create survey links
Dashboard API
Feed this into your NPS Intelligence Dashboard
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Moengage Webhook Payload
Copy into your Moengage webhook body. Only customer_id and order_id are required.
{
"customer_id": "{{user.customer_id}}",
"customer_name": "{{user.name}}",
"customer_email": "{{user.email}}",
"customer_phone": "{{user.phone}}",
"order_id": "{{event.order_id}}",
"order_date": "{{event.order_date}}",
"customer_city": "{{user.city}}",
"customer_type": "{{user.customer_type}}",
"order_count": {{user.order_count}},
"order_value": {{event.order_value}},
"products": {{event.products | json}}
}
👥
Access Control
Logged in as
Your current admin account
—
Add Team Members
Invite others via Supabase Auth → Users → Invite User
🔗
Quick Links